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Customer Support

Complaint Policy​

At Uhoney, we are committed to addressing user feedback and resolving any issues in a timely and effective manner.

  • Submitting a Complaint: To file a complaint, please send a detailed email to uhoney001@gmail.com.
  • Required Information: Include your account ID, a thorough description of the issue, and any relevant supporting evidence (such as screenshots).
  • Acknowledgment: We will acknowledge receipt of your complaint within 24 hours.
  • Confidentiality: All complaints and associated information will be handled with strict confidentiality.
  • Resolution: Complaints will be reviewed and resolved within seven business days.

If you have any questions regarding this policy, please contact us at uhoney001@gmail.com.